Terms and Conditions - Pressure Washing Rotherhithe
Welcome to Pressure Washing Rotherhithe. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Provided
We offer professional pressure washing services in the Rotherhithe area, including:
- Residential exterior cleaning
- Commercial property maintenance
- Driveway and pathway cleaning
- Deck and patio restoration
- Graffiti removal
2. Booking and Scheduling
To schedule a service, you must provide accurate and complete information. We reserve the right to reschedule appointments in cases of extreme weather conditions or unforeseen circumstances.
2.1 Appointment Confirmation
Upon booking, you will receive a confirmation via email or phone. Please ensure all details are correct to avoid any misunderstandings.
2.2 Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours may be subject to a cancellation fee.
3. Payment Terms
Payments are due upon completion of the service unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is based on the scope of work, surface area, and any additional services required. A detailed estimate will be provided prior to commencing work.
3.2 Late Payments
Late payments may incur additional charges. We reserve the right to suspend services until outstanding payments are settled.
4. Liability and Insurance
Pressure Washing Rotherhithe is fully insured to protect our clients against any potential damage or accidents that may occur during the provision of our services.
4.1 Damage to Property
While we take every precaution, accidental damage to property may occur. In such cases, we will assess the damage and provide appropriate compensation or repairs.
4.2 Insurance Coverage
Our comprehensive insurance covers public liability and accidental damage. Certificates of insurance are available upon request.
5. Client Responsibilities
Clients are expected to:
- Provide access to the property at the scheduled time
- Remove or secure any fragile or valuable items
- Inform us of any specific areas requiring special attention
- Ensure pets and children are kept away from the work area for safety reasons
5.1 Site Preparation
Proper site preparation by the client ensures efficient and effective service delivery. Failure to prepare the site may result in additional charges or delays.
6. Health and Safety
We adhere to strict health and safety guidelines to protect both our staff and clients. Our team is trained in the safe operation of pressure washing equipment and the handling of cleaning agents.
6.1 Use of Chemicals
All chemicals used are environmentally friendly and compliant with local regulations. We assess the suitability of cleaning agents based on the surface type and condition.
6.2 Protective Equipment
Our technicians wear appropriate protective gear during service to prevent accidents and ensure safety.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during service booking and execution is handled in accordance with our Privacy Policy.
7.1 Data Collection
Information such as your name, address, contact details, and payment information is collected to facilitate service delivery.
7.2 Data Usage
Your data is used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
8. Dispute Resolution
In the event of a dispute, we encourage you to contact us directly to seek a resolution. If a satisfactory agreement cannot be reached, disputes will be handled in accordance with the laws governing our services in Rotherhithe.
8.1 Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Pressure Washing Rotherhithe operates.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients and will take effect immediately upon posting.
9.1 Notification of Changes
Clients will be notified of significant changes to the terms via email or other communication channels. Continued use of our services constitutes acceptance of the updated terms.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
10.1 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
10.2 Entire Agreement
These terms constitute the entire agreement between you and Pressure Washing Rotherhithe regarding the use of our services, superseding any prior agreements.
Thank you for choosing Pressure Washing Rotherhithe. We look forward to providing you with exceptional service.