Privacy Policy

Welcome to Pressure Washing Rotherhithe. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. This information includes:

Personal Identification Information: Name, email address, phone number, and mailing address.
Service Details: Information about the pressure washing services you request.
Payment Information: Credit card details and billing information, processed securely through third-party providers.
Usage Data: Information on how you interact with our website, including pages visited and actions taken.

How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To process your service requests and deliver the requested pressure washing services.
Communication: To send you updates, respond to inquiries, and provide customer support.
Improvement: To analyze usage patterns and improve our website and services.
Marketing: To send promotional materials and offers, with your consent.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfill our contractual obligations to you.
Legitimate Interests: To improve our services and communicate effectively.
Consent: When you have given explicit permission for us to use your information for specific purposes.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: Trusted third parties who assist us in operating our website and conducting our business.
Legal Requirements: When required by law, such as in response to a subpoena or government request.
Business Transfers: In the event of a merger, acquisition, or sale of our assets.

Data Security

Your data security is important to us. We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted data transmission.
Secure storage solutions.
Regular security assessments and audits.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Restriction of Processing: You can request that we limit the processing of your personal data.
Data Portability: You can request to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data under certain circumstances.

How to Exercise Your Rights

To exercise any of your rights, please contact us through the channels provided on our website. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and tailor our services to your needs.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us analyze website usage and performance.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used to deliver relevant advertisements to you.

Managing Cookies

You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child without parental consent, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third parties you visit.

Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.